Credits By: Medium
OpenAI, the company behind ChatGPT, made a compelling argument for using AI in content moderation, arguing that it may increase productivity at social media companies by reducing the time it takes to complete some laborious duties.
Despite the excitement surrounding generative AI, businesses like Microsoft and Alphabet, the owner of Google, have yet to be able to profit from the technology they have invested billions of dollars in with the expectation that it will significantly influence various industries.
Microsoft-backed OpenAI claims that its most recent GPT-4 AI model may shorten the time required for content moderation from months to a few hours while ensuring more accurate labeling.
For social media companies like Facebook parent Meta, who work with thousands of moderators worldwide to prevent users from viewing hazardous information like child pornography and images of extreme violence, content moderation can be a taxing undertaking.
According to OpenAI, the procedure (of content regulation) “is inherently slow and can cause mental stress on human moderators.” The time it takes to create and modify content regulations is reduced with this approach from months to hours.
In a separate statement, OpenAI CEO Sam Altman stated on Tuesday that the business does not use user-generated data to train its AI models.