Credit By: Khaleej Times
Munir Badr, a prominent figure in the domain industry, has been a catalyst for change in the UAE’s digital domain. From the inception of eServer in 2005 to orchestrating the recent Domain Days 2023 conference, Badr’s journey reflects a commitment to innovation and technological advancement. This article explores Munir Badr’s contributions to the digital ecosystem, his collaboration with the Telecommunications Regulatory Authority (TDRA), and eServer’s unique approach.
Early Ventures and server’s Inception:
Driven by curiosity about the internet’s infrastructure, Munir Badr founded eServer in 2005, starting from his bedroom. The vision to register local domains, primarily the .ae domain, laid the foundation for eServer. Over the years, the company has evolved into a trailblazer, introducing new products and cutting-edge technologies that position it at the forefront of the industry.
Collaboration with TDRA and Digital Literacy:
During its early years, eServer partnered with the Telecommunications Regulatory Authority (TDRA), playing a crucial role in supporting the digital literacy initiative. The company successfully introduced over 500 domains, contributing to the region’s digital landscape. Munir Badr emphasizes eServer’s commitment to shaping the future of digital services in the UAE.
Domain Days Dubai 2023 Conference:
Munir Badr orchestrated the Domain Days Dubai 2023 conference, a gathering that attracted 190 professionals from 65 countries. The event provided a platform for industry discourse, covering topics from domain registration trends to startup success stories. Regulatory bodies such as ICANN were represented, and discussions delved into environmental, social, and corporate governance (ESG) in the industry.
Customer Care and AI Implementation:
eServer focuses on enhancing customer care through an advanced knowledge base and analytics utilization. Notably, the implementation of an AI chatbot reflects the company’s commitment to practical enhancements. Munir Badr acknowledges the challenges and opportunities in the digital landscape and underscores eServer’s dedication to maintaining a human touch amid increasing automation.
Alignment with Dubai’s Vision:
Munir Badr aligns with Dubai’s ambition to build the biggest and best, a vision that resonates with eServer’s entry into the domain registration and web hosting industry. Recognizing the transformative power of websites, Badr emphasizes their contemporary, adaptable, efficient, and cost-effective nature.
eServer’s Unique Approach:
Badr underscores eServer’s commitment to maintaining a human touch, especially in the hiring process. The company focuses on the human element as a key differentiator, ensuring comprehensive training, coaching, mentoring, and tailored development programs for dedicated customer support.
Future Projects and Entrepreneurial Advice:
Looking ahead, Munir Badr envisions continued evolution for eServer. He emphasizes the intrinsic nature of the Domain and Hosting business, highlighting its digital and delocalized characteristics that offer flexibility and scalability. For aspiring entrepreneurs, he advises designing every business component in a scalable way.
Munir Badr’s journey and eServer’s evolution showcase a commitment to excellence in the digital domain. As a key player in shaping businesses’ online presence, eServer continues to contribute significantly to the region’s digital landscape and beyond.
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