Credit By: Khaleej Times
Sharjah Police has stated that almost all of its services would be accessible online, which represents a big change in the way locals may contact the police and file complaints. The objective of this shift is to safeguard the anonymity of those who file complaints while also speeding up response times. Approximately 98% of Sharjah Police’s services, including reporting missing or damaged property, resolving family conflicts, and managing financial complaints, will soon be available online.
Access via Ministry of Interior App:
Residents can now use the Ministry of Interior app to access these services, which facilitates more convenient and effective reporting of occurrences or complaints by people.
Officers in the rear office of the police station will handle cases after they are submitted online. This makes it possible to quickly report situations involving missing or damaged objects—including personal property and official documents. In certain situations, claimants will receive a letter to submit to insurance companies, which will expedite the procedure.
Digital Statements and Virtual Contact:
When it comes to financial cases, police officers will interview claimants virtually using video conferences rather than requiring them to physically attend the station. When someone is the target of a complaint, this technology comes in handy since the complainant may be prohibited from traveling.
Privacy in Tense situations:
Testimonies in tense situations, such as family disagreements, are now gathered online, protecting privacy and minimizing the need for people to go to the police station. Officers will make virtual contact with all parties concerned to obtain statements.
Continued In-Person Services:
Despite great strides in digitizing its services, Sharjah Police will still need to conduct some in-person visits. For instance, residents may need to replace a passport detained in connection with a case or turn in specific items to the police.
Resource Efficiency and Community Benefit:
According to Col Youssef bin Harmoul, the director of Sharjah Police’s Comprehensive Police Stations Department, the ultimate goal of this shift is to establish a more effective, efficient, and community-beneficial system.
The transition of policing services towards digitization signifies a noteworthy progression in law enforcement methodologies, providing Sharjah inhabitants comfort and privacy.
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